We know it can be “information overload” when you are trying to find trustworthy assistance for yourself or your loved ones for in home care services. Let us help take the stress out of your search and provide you with some answers.
What makes Seniors Helping Seniors® in-home care services unique?
Our Caregivers! We love hiring Baby Boomers! Many of our caregivers have cared for an elderly loved one or have retired from the educational or medical professions and really appreciate the one-on-one relationship that develops when providing care services in the home.
Our caregivers are compassionate, mature, active women and men (50+ years old) who understand the challenges that come with aging and are carefully matched to your specific needs and personality.
What services do you provide?
We provide a variety of services in the comfort of your own home, assisted living or nursing home facilities. There is one hourly rate charged for all the different types of assistance. The types of assistance can change as your needs change.
How do I start?
Sometimes you do not know where or how to begin and that’s okay. We are good listeners. Call us at 440-935-3848. Together we can determine what days, hours, and types of assistance you would like.
Do I need to sign a contract for a specific amount of time?
No, we have a Receiver Agreement, so that we are all aware of the costs and services that are provided. We can also email and text information.
When do I schedule services?
You can contact us anytime to start services. Depending upon your needs, we could be ready to help within 48 hours or less.
What if I want to discontinue services?
We request 2 weeks' notification when canceling or suspending services.
Do you have a minimum hours per visit?
Schedules of 2- and 3-hour minimums per visit can be arranged
When are services billed?
Services are billed monthly or twice per month if there are more than 20 hours of services per week. Invoices can be mailed or emailed to you. We do not accept credit cards at this time.
How do I pay for services?
Services are Private Pay and invoices are due upon receipt. We also work with Long Term Care Insurance policies as well as the Veterans Administration’s Aid and Attendance Benefit.
Do you offer Direct Debit?
Yes. We can set up a free Direct Debit option for bill payment.
Who provides my services?
All our caregivers are mature individuals who love being around other people and want to help others. We try to have the same caregivers work with you each week.
Do you provide services in the evenings, weekends or holidays?
Yes. Our in-home senior care services are available every day of the week, and every hour of the day, even overnight. Holidays are billed at time and a half.
How do you screen the caregiver?
All potential caregivers go through a multi-step interviewing and screening process that includes a National Criminal Search over all available criminal record sources. The state requires new caregivers to complete BCI and fingerprint background checks, that must be updated yearly, to ensure you are provided the best care in a safe environment.
Are your caregivers insured and licensed?
Yes. All potential caregivers are bonded and insured. Caregivers carry their own auto liability insurance as well. The State of Ohio does not require licensing for in-home caregivers.
Do I need to feed or give money to the caregiver?
No, caregivers are trained that they do not eat your food. They can eat a meal they packed for themselves with you but will not take your meal. Money should not be given to a caregiver – mail your check to the office. Caregivers also cannot accept tips – they are paid through Seniors Helping Seniors® in-home care only.
Seniors Helping Seniors® in-home care services offer much more than help with day-to-day tasks. We hire active, caring adults who want to help seniors stay safe and independent in their homes for as long as possible, and often the shared life experiences result in a new and beautiful friendship…a way to give and to receive®.
We invite you to learn more about the in-home care services that we provide. No matter what you need, you will discover that a warm, caring, and dedicated caregiver can make all the difference in the world. Please call us at 440-935-3848 with any questions.